Shipping & Delivery

• What delivery carriers do you use?

  All retail orders are shipped via USPS First Class, USPS Priority, UPS, or DHL.

• What are the average delivery timeframes?

  All standard shipping orders will be processed and shipped as soon as possible. Please always be sure to check the banner at the top of the site for the most current fulfillment times. During collection launches and an increase of sales, more processing time may be needed which would be announced...

• My package tracking says "Delivered", but I do not have my order.

  We apologize if you have not received your order(s) as indicated. If your tracking information states that your package was delivered but you cannot locate it - The carrier may have placed it in a safer location, please check: Mailbox, porch, garage, exterior doors, and any locations where the ...

• My package never arrived, what do I do?

  We apologize if you have not received your order(s) as indicated. If your tracking information shows that your package was delivered but you cannot locate it - The carrier may have placed it in a safer location, please check: Mailbox, porch, garage, exterior doors, and any locations where the p...

• Do you deliver Internationally and to an APO address?

  Yes! Kate Quinn Organics ships to most countries. Please be aware that Kate Quinn Organics is not responsible for any taxes, duties, or customs fees imposed upon shipments to other countries. Kate Quinn cannot currently determine what these charges may be. We recommend contacting your local cus...

• I have more than $70 in my cart, but don't see free shipping! Why?

  To qualify for Free Shipping, your order total must be over $70 after discounts and before taxes. If you are using a discount code or coupon, and your order subtotal drops below $70 after you apply the discount, you will be charged for shipping unless you add more to your order to bring the tota...