Several factors can affect shipping timelines, including international transportation, customs processing, carrier capacity, and other supply chain challenges. Over the past few years, these factors have become less predictable, which have occasionally impacted delivery schedules.
Kate Quinn has historically launched collections before inventory physically arrived at our warehouse, as transit times were typically very consistent. While that process has not changed, shipping conditions worldwide have.
To improve delivery times, we've recently transitioned back to UPS for many international shipments. This change has significantly reduced transit times from our manufacturing partners to our warehouse, helping us get orders out more quickly than before.
We understand that waiting for an order can be frustrating, and we appreciate your patience as we continue working to improve our fulfillment process.
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