Products may be returned for store credit only. No refunds will be issued, and we are not able to hold product for exchange.
All returns must be postmarked within 30 days from the delivery date in order to qualify as a return. If you send your package outside of the 30-day window, we reserve the right to reject your return.
All returned items must be in new, unused, and unwashed condition. When your items are received and verified to be in new condition, we will issue store credit in the form of 1 gift card for the total amount paid for the merchandise returned (less the shipping label fee).
All returns must be sent with delivery confirmation and/or tracking information. We are not responsible for returns lost in transit. Please include a copy of your packing list or receipt so that we may quickly process your return.
Shipping fees will not be credited.
The following items are NOT ELIGIBLE FOR RETURN:
- Items sold in our sample set sales or outlet. This includes grab bags and mystery quilts.
- Any free products that are given away as part of a promotion.
- Items that have been worn/used or washed.
Defective Claims: In the event that an item arrives defective, please note this issue in your return request that you submit in the returns processing system. Proof of damage/defect (photos) may be required to process request.